​Contact the insurance company that will be handling the claim. If the insurance company does their own estimate, bring a copy of the estimate when you set up an appointment with us.​

No. An insurance company may give you a list of their “preferred” shops, but by state law you can take your vehicle to the shop of your choice.

An estimated time frame can be provided once an estimate of repair costs is done; however, there are factors that may delay repairs, such as additional damage not visible at time of estimate, delay of parts delivery, inability to find proper parts, etc.

You need to be sure to coordinate rental vehicle coverage before you bring your vehicle for repair. If repairs take longer than originally estimated, we try to keep the insurance company informed.